15:54 03 Nov 17
They were recommended to us by our property manager who told us they are easy to work with and guarantee the job they do, which is always a good thing to have. We called their office and spoke to Michelle over there and she was very friendly and helpful and set things up for us over the phone. The day before the cleaning was scheduled we got a call confirming the appointment and they gave us an approximate arrival time for the next day. The next day they showed at the time they told us! Impressive!. They did a wonderful job and the crew had us double check to make sure we were happy before they left. We looked around and everything looked great and sow we sent them on their way. The crew was very nice and told us that if we noticed any problem after they left to just call their office and the office will be happy to send them back to correct any concerns..in my opinion that is just great customer service and it was reassuring to know that if our property manager decided to be overly picky we could depend on them to return at no charge to do what is necessary to please our property manager. Fortunately our property manager was very happy with the job they did and everything went smoothly. Great experience! They are now in my address book for the next time we move 🙂
20:13 26 Sep 17
Called them to come and do a deep cleaning of the furnished house we were moving out of and they were able to get us scheduled for the very next day! The management company recommended them to us and told us that they like dealing with this company because they guarantee the job they do and don't give them a hard time about coming back to correct any issues with the cleaning if there is any kind of problem. They are also a BBB accredited business which is reassuring. Our experience was excellent! The crew did an wonderful job for us and the cleaning passed our property managers inspection without a problem! It is obvious to us that these people know what they are doing and take the time to get it done right! They were very easy to work with and they will for sure our first choice when we need cleaning again.
15:48 03 May 17
I have been using Colorado Springs House Cleaning Service for the past 6 years and previously left a review a few years ago about how great this company is. I am happy to report that the continue to do excellent work every time they come. This is a family run business and they really care about their customers and it is always a pleasure to deal with the office employees who are always very professional and more than willing to accommodate my needs when I need to change my schedule for some reason. Their cleaning employees are very efficient and always do such an excellent job for us. My husband and I have recommended them to a number of our friends and we always get a good report back. These people are just great!
17:49 22 May 17
Our experience with Colorado Springs House Cleaning Service was very positive. We called them last week for a cleaning of our daughter's home after she moved out and they were able to come and do it for us the very next day. Their employees both on the phone and the cleaning personnel were polite and professional and I am happy to say did everything we expected (they have a "move out checklist" on their website that spells out what they do for that type of cleaning so there were no surprises). In my opinion they did an excellent job and I am sure the new buyers will be happy with the end result! It's really nice when you are able to find a company that delivers what they advertise and these people do what they say. What made me pick them is the fact that they offer a service guarantee on their service, which means that if there is any problem with the cleaning done they will return at no charge to correct any concerns. Also because they are with the Better Business Bureau I knew that they will do what they promise if there is a problem. For us it was not necessary to have anybody return, it was done right the first time, but it's good to know that they offer that peace of mind if necessary. Nice people to work with 🙂
19:36 10 May 17
I moved to Colorado Springs from Denver four years ago and have been using Colorado Springs House Cleaning Service Inc. for my bi-weekly cleaning and I am very pleased. I have found them to very reliable, consistent and professional. They always do an excellent job no matter which team comes. On the rare occasion where something is missed I have found the office staff to be very responsive and they are very quick to send somebody back to correct the problem. We are very pleased. I would highly recommend Colorado Springs House Cleaning Service to anybody looking for a great cleaning service.
16:08 03 May 17
These people provide exceptional service. I have been using them for years and have always been happy with the work they do. I love the fact that I can depend on them to always show up on the day they tell me! I have them doing weekly cleaning on a Tuesday for me and like clockwork I get a reminder call from their office on the Monday and they come and take care of things for me the next day. It's always nice to come home to a nice clean house after a long day at work. Good job you guys! Keep it up 🙂 Mellanie N.
15:05 02 Jun 18
They came and did a move out cleaning for us yesterday and did an excellent job. It took two of their employees about 5 hours to clean our very large house and they did a very thorough job. We are very pleased and will use them again when the need arises.
18:16 28 Sep 18
I love Sharon and her team! She has been with me for years and through three moves. Any little glitches are handled easily and with grace. Thank you, thank you, thank you!!
16:39 14 Oct 18
Always excellent service! Nothing like coming home to a nice and cleaned home! Everyone is super friendly too. Love it!
06:19 16 Oct 18
I have been using Colorado Springs House Cleaning for years and they are excellent! They do all of my rental home cleanings as well as my own home every other week and they always do a great job. These people care about their customers and it shows in the customer service they provide. I felt it was time to update my review and let you know that your teams are still doing an excellent job every time they come to clean my own home and when they clean our rentals.Previous Review from a year ago:I had a tenant move out of my rental home and they left it a mess. I had new tenants moving the next day and so I was in a real bind. I called this company to see if they could help me and to my surprise they were able to get me on that same day .. that was a real relief! The cleaning crew was very professional and got right to work! After about 4 hours they had the place in great shape and it was a real relief. The carpet cleaning company they recommended came in later that day and we were good to go for my new tenant. This company is now on my list of great contractors and I will use them again the next time I need cleaning.
17:25 19 Oct 18
I hired CSHC to clean my 5bdm 5ba home in Palmer Lake. The person who answered my phone call was very professional, to the point, and courteous. The quote that I was given was for a three hour time frame and would require 2 cleaners. The quote was reasonable, but a tad bit more than some of the other companies that I had researched. I wanted the cleaning to be above average, so I went ahead and booked the job. I was a little worried that my location was too far for them to come out. Not only did they come out, but they were 5 min early, and ready to work! My home was fairly messy, and I was in a rush to leave the house that day, so I left a note for them with specific requests for details around the home that I wanted to make sure got done. They completed my requests, as well as the standard cleaning that was promised through my quote, and they were completed well! On top of that, they were thorough, and also included the notes I left them in my customer file so that the next time they come they will already know those specifications and requirements! I was very impressed by the cleaning I recieved, their professionalism, their willingness to complete my note requests, and an ontime arrival. Hands down the best. Money well spent will book again! A++ for sure! THANKS CSHC YOU GUYS ARE AWESOME!! KEEP UP THE GREAT WORK!
15:22 22 Oct 18
My house looks and smells amazing! I had a deep cleaning done this past week. My house hasn't been this clean since I moved in. the office staff and cleaners were all so friendly. The cleaners did such a great job. I can't stress enough how happy I was.
09:33 24 Oct 18
I hired CSHC to clean my 5bdm 5ba home in Palmer Lake. The person who answered my phone call was very professional, to the point, and courteous. The quote that I was given was for a three hour time frame and would require 2 cleaners. I was a little worried that my location was too far for them to come out. Not only did they come out, but they were 5 min early, and ready to work! My home was fairly messy, and I was in a rush to leave the house that day, so I left a note for them with specific requests for details around the home that I wanted to make sure got done. They completed my requests, as well as the standard cleaning that was promised through my quote, and they were completed well! On top of that, they were thorough, and also included the notes I left them in my customer file so that the next time they come they will already know those specifications and requirements! I was very impressed by the cleaning I recieved, their professionalism, their willingness to complete my note requests, and an ontime arrival. Hands down the best. Money well spent will book again! A++ for sure! THANKS CSHC YOU GUYS ARE AWESOME!! KEEP UP THE GREAT WORK!
23:30 06 Nov 18
Nivea is a very conscientious lady. She works hard and aims to please. We are grateful to have someone who seems to care about our home and family. Does every cleaner do things like you would do. Don’t think so. But she is someone who will seek to learn your preferences. If you don’t like things after you teach her, then you need to do it yourself, because no one will be good enough! She’s getting better and better! Glad to have her on our team!
23:30 07 Nov 18
I have just finished a divorce about tow months ago now. I have thee smaller kids so they make plenty of messes and there is a lot that I have to do just to keep up with their daily needs of food, laundry, dishes, etc. So cleaning is pretty far down on the list. Colorado Springs House Cleaning Service came in and with very little direction from me they transformed my house! Baseboards, bathrooms, floors, counters, dusting, I am in shock at the difference! They were on time and worked dilligently to clean the whole house! I am so pleased! I am having them come regularly to keep it in good shape!Thank you so much for helping me keep a clean house with all the craziness in my life! You guys rock!
17:36 08 Nov 18
We used Colorado Springs House Cleaning Service for our move-out cleaning and they did a great job! The cleaners showed up on time, did a thorough cleaning, and completed our house within the amount of time they estimated. We were very pleased with their work and would recommend them to anyone looking for home cleaning. 😀
20:09 14 Nov 18
This was my first time using Colorado Springs House Cleaning Service, and I am very impressed with the quality of their work. The two ladies were very personable and worked from the time they walked in the door until their two hours were up. They did a great job and I will be using their service again.
17:50 05 Dec 18
My husband was coming home from a long hospital stay, and I needed the house deep cleaned quickly. They were able to get a team to come the very next day, and the cleaners did an excellent job! Thank you so much, Colorado Springs House Cleaning! Well done!